https://www.instagram.com/p/BvKrqSGgGM6/

Every once in awhile a repair will go longer than expected, either due to extra damage discovered, parts delays or the one we run into all too often, parts that just don't fit.  A good body shop really despises having to make excuses to a customer about why the repair has gone longer than expected as it's generally the goal to do nothing but please every single customer that comes in.  Problem is, we are quite often at the mercy of the insurance company as to what parts can be ordered.  An OE (original equipment) part is a part made by the make of vehicle you're actually repairing, whereas an aftermarket part is a part made by a separate company designed to "work" on the make and model of vehicle being repaired.  Generally these aftermarket parts are much less expensive thus costing the insurance company less money, which believe it or not is their main concern.  However, these aftermarket parts have to be returned at an astonishing rate of 30% of the time, thus adding to repair time in the shop.  Upon returning the part after trying to fit it on the vehicle we then need to inform the insurance company of such an event and then begin the process of ordering the correct part, thus adding a possible 3 days to the repair. This is just one of many reasons a repair can find delays, however a well managed shop can minimize these delays but can never fully make them go away.

Follow the link below for some clarity as to how your car's evaluated for a possible total loss.

Whaddya mean my car is totaled?

Our Facebook page is packed with humorous yet informative posts from our Marketing Manager extraordinaire, Brian, who it appears really likes to see himself on screen.  You can also visit our Instagram page for many of those same posts as well as some pretty awesome photography of not only cars but also around the body shop and various points in the Rogue Valley.

Follow this link for more information on a program we developed along with Lomakatsi in an effort to help restore and protect our beautiful forests and the streams that flow through them.

https://lomakatsi.org/plant_tree/

It's true, we had a fire.  However, we have continued to do quality auto body repair.  While we have been slowed due to the fire, restoration and remodeling, we will be back to our old selves around the shop here pretty soon.  It all started from static electricity from a highly charged combination of a dirty rag and a plastic bumper during a day full of electrical storms.  Not cool.  Our painter was holding the rag when it caught fire. Upon dropping the rag and removing it from the booth, our ventilation system inside the paint booth sucked the flames through the booth and attached itself to each and every little flammable particle you could imagine exists in an environment such as this.  Quick reaction time from us and super fast response from the Fire dept. saved us and the neighborhoods behind us from a real tragedy.  We will overcome this and come back looking and doing better than ever.  Thank you to the community of Ashland and the rest of the Rogue Valley for it's patience and continued support during our recovery.  ~Anderson Auto Body

Click below for an article about safe driving tips from the DMV regarding what to do when faced with the dilemma of a possible collision with an animal.

Slow down and DON'T SWERVE!